Jump to content
The Official Site of the Carolina Hurricanes

jahausa

Members
  • Content Count

    8
  • Joined

  • Last visited

About jahausa

  • Rank
    Draft Pick

Profile Information

  • Gender
    Male
  • Location
    Chapel Hill
  1. This is exactly true. The ticket reps have clearly been spending a LOT of time practicing their lines to convince people that it's ethically ok for them to hold onto your money. If a theater closed its doors and fired its actors, do you think theater-goers would simply let the theater hold onto money indefinitely? Of course not, because that is preposterous. But the Hurricanes know that, once people have their money back, they are MUCH less likely to return later. They are using us, people, and manipulating us to the very core. Fight back. Cancel your tickets. When the NHL returns do what we will do now - buy tickets on eBay at half price.
  2. My wife and I literally have plane tickets for 10/16-10/21, leaving from RDU to Anaheim, returning through San Jose. Does that sound like fun? It will be. Why did we plan this trip? Well, the Hurricanes were supposed to play Anaheim on 10/17, LA on 10.18, and San Jose on 10/20. Games that are now figments of imagination. This organization is spineless - Karmanos could have stood up for us. He chose to stay mute. It's cowardly.
  3. I can't agree more. I wish there had been an organized protest outside PNC during the Lockout Farcical last weekend. Am going to re-post what I did in other thread about the Carnival here...this is a letter I sent to WRAL and the N&O after we were treated like total garbage by the Hurricanes staff. ****** My wife and I have had a 12-game package in the upstairs Balcony Premier section since 2006 (every year). The 2012-13 cost for these tickets would have been about $960 (as per the Hurricanes' website). A few months ago we decided to move to better seats and nearly quadruple our investment in the team - and we agreed to purchase seats downstairs for the full season (at a cost of around $3360). We have already been billed and remitted over $2000 to the Hurricanes. As the strife and rhetoric around the current lockout continued, my wife and I became increasingly dissatisfied with out decision to spend so much of our dispensable income on an organization that did not seem to value its fans enough to not have a second work stoppage in less than a decade. Also, the policy of the Hurricanes that they can and would hold onto our $2000 investment indefinitely (at 5% simple interest) meant that, should hockey be cancelled this season, we would be left with no dispensable income for entertainment (all of it is sunk into the team) and there would be no hockey to watch. They have no qualms about holding our money until next October with replacement players should they want. Thus, last Friday (28 Sept), I called my Hurricanes' ticket rep and asked to be moved back to where we had been over the past 6 years, and to refund the difference of the costs of those two sections to us. We acquiesced to the idea that the Hurricanes would still be holding onto over $500 of our money indefinitely with no promise of games, but we were comforted at least a bit by their offer of the 5% interest. We really wanted to retain at least some relationship with the team we enjoyed. Comes to turn out the Hurricanes care even less about us than we realized. I learned this week that, should we choose to move back upstairs and allow the Hurricanes only to hold onto more than $500 of our hard-earned money, we would NOT be eligible for that 5% interest. I asked why, and I was told (by ticket rep Jonathan Kramer) that the Hurricanes would NOT honor the 5% offer since I was demanding some of my money back. So, in other words, they were saying that I could either let them hold the full $2000 hostage indefinitely, or I could let them hold onto $500 plus WITH NO RECOMPENSE whatsoever, indefinitely. They were punishing us for having the nerve to say, 'hey, we can't have $2000 tied up with no prospect of getting anything for it for many months, so please only keep $500 hostage.' So we cancelled. The final insult - they claim it takes 3 weeks or more to get a refund.
  4. Just wanted to let everyone know about a saga I just experienced with the Hurricanes - this has been sent to WRAL and the N&O as well: To whom it may concern: I am writing to your news organization for help in sharing an example of how the Carolina Hurricanes organization is treating its season ticket holders (STHs). My wife and I have had a 12-game package in the upstairs Balcony Premier section since 2006 (every year). The 2012-13 cost for these tickets would have been about $960 (as per the Hurricanes' website). A few months ago we decided to move to better seats and nearly quadruple our investment in the team - and we agreed to purchase seats downstairs for the full season (at a cost of around $3360). We have already been billed and remitted over $2000 to the Hurricanes. As the strife and rhetoric around the current lockout continued, my wife and I became increasingly dissatisfied with out decision to spend so much of our dispensable income on an organization that did not seem to value its fans enough to not have a second work stoppage in less than a decade. Also, the policy of the Hurricanes that they can and would hold onto our $2000 investment indefinitely (at 5% simple interest) meant that, should hockey be cancelled this season, we would be left with no dispensable income for entertainment (all of it is sunk into the team) and there would be no hockey to watch. They have no qualms about holding our money until next October with replacement players should they want. Thus, last Friday (28 Sept), I called my Hurricanes' ticket rep and asked to be moved back to where we had been over the past 6 years, and to refund the difference of the costs of those two sections to us. We acquiesced to the idea that the Hurricanes would still be holding onto over $500 of our money indefinitely with no promise of games, but we were comforted at least a bit by their offer of the 5% interest. We really wanted to retain at least some relationship with the team we enjoyed. Comes to turn out the Hurricanes care even less about us than we realized. I learned this week that, should we choose to move back upstairs and allow the Hurricanes only to hold onto more than $500 of our hard-earned money, we would NOT be eligible for that 5% interest. I asked why, and I was told (by ticket rep Jonathan Kramer) that the Hurricanes would NOT honor the 5% offer since I was demanding some of my money back. So, in other words, they were saying that I could either let them hold the full $2000 hostage indefinitely, or I could let them hold onto $500 plus WITH NO RECOMPENSE whatsoever, indefinitely. They were punishing us for having the nerve to say, 'hey, we can't have $2000 tied up with no prospect of getting anything for it for many months, so please only keep $500 hostage.' So we cancelled. The final insult - they claim it takes 3 weeks or more to get a refund. This is an illogical, spineless, punitive and disingenuous business practice. By altering you of our plight, I am hoping others can realize the morals of the organization they are dealing with and appropriately choose to do business elsewhere.
  5. I have an extra LaRose bobble from tonight - but I am looking to swap it with a Cole one...anyone interested? Josh
  6. Wait a minute. My wife and I are also missing game 3 (also STHs) due to my wife's best friend's wedding (for which she is bridesmaid). Can't really cancel that one, huh? But why I really replied was back to that schedule. Are games 1 and 2 of the SCF really back to back nights? THAT"S INSANE.
  7. Well if anyone has one of those neons they're willing to sell, please let me know. I'd be willing to pay top dollar! Thanks!
×
×
  • Create New...